Contact Us

A well-organized space should feel effortless—and getting support should be the same. If something isn’t clear, doesn’t fit your space as expected, or you simply want a second opinion before choosing, you’re welcome to reach out. We aim to make every step—from browsing to using our products—as straightforward as possible.

What You Can Reach Us For

🧩 Questions about product use or sizing
📦 Updates on orders or delivery status
🔄 Support after purchase, including returns or replacements
💡 General questions about how our products fit into your space

Clear questions help us provide more accurate answers, and we’ll always do our best to respond in a practical and helpful way.

When to Expect a Response

🕒 Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (PST)

Saturday – Sunday: Closed

Messages received outside of working hours will be handled on the next business day.

Before Contacting

In some cases, the quickest answers can be found in:
  • Product pages (dimensions, usage details)
  • Your order confirmation email (tracking information)
  • Store policies (shipping, returns, and processing times)
If you still need help, feel free to contact us directly.

Get in Touch

✉️ Email: service@harovex.com
📞 Phone: (+1) 2096854863
📍 Address: 16047 Sierra Pass Way, Hacienda Heights, CA 91745, United States

A Simple Note

At Harovex, we focus on practical storage that fits naturally into everyday spaces. If something can be improved, or if your experience wasn’t as expected, your feedback is always welcome—it helps us refine what we do over time.