Shipping Policy

We know that when you organize your home, timing matters. This Shipping Policy explains how orders are prepared, shipped, and delivered when you shop with Harovex.

📦 Order Processing

Once your order is placed, we begin preparing it as quickly as possible.
  • Processing may take slightly longer during peak periods or holidays
  • You will receive a confirmation email once your order is successfully placed
Please note: processing time is separate from shipping time.

🚚 Shipping Method

To keep things efficient and reduce unnecessary handling, we use a direct-dispatch fulfillment approach. This means your order may be shipped directly from one of our distribution facilities closest to available inventory.
This helps:
  • Speed up delivery times
  • Reduce extra transit steps
  • Improve overall shipping efficiency

⏱️ Estimated Arrival Times

We aim to deliver your order within the following timeframes:

Destination Estimated Delivery Window
United States 4 – 5 Business Days
Canada / UK / Australia 5 – 8 Business Days
International (Rest of World) 8 – 10 Business Days

Note: These timeframes are estimates. While every effort is made to meet them, delivery may vary slightly due to local courier schedules, customs processing, or seasonal demand.

🌍 Shipping Coverage

We currently ship to multiple regions worldwide. Availability of shipping options may vary depending on your location.
If your area is not supported at checkout, please contact us for assistance.

📬 Tracking Your Order

Once your order has been shipped:
  • A shipping confirmation email will be sent
  • Tracking details (if available) will be included
  • You can follow your package through the carrier’s tracking system

⚠️ Delivery Notes

Please keep in mind:
  • Delivery times are estimates, not guarantees
  • Delays may occur due to weather, customs, or carrier issues
  • Incorrect or incomplete shipping information may result in delays or failed delivery
Harovex is not responsible for delays caused by external shipping carriers.

📦 Lost or Delayed Packages

If your order appears significantly delayed or lost:
  • Contact us with your order number
  • We will assist in checking shipment status
We aim to support you in resolving any delivery concerns promptly.

📬 Contact Information

If you have any questions about shipping or your order:

✉️ Email: service@harovex.com
📞 Phone: (+1) 2096854863
📍 Address: 16047 Sierra Pass Way, Hacienda Heights, CA 91745, United States